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Find quick answers to the most common questions about our custom packaging solutions, ordering process, and delivery options.
What is your Minimum Order Quantity (MOQ)?
Our MOQ varies depending on the product type and customization requirements. Generally, for fully custom printed boxes, the MOQ starts at 500 units. Please contact our sales team for exact figures on your specific product.
What file formats are accepted for my custom design?
We primarily accept vector-based files such as .AI (Adobe Illustrator), .EPS, and high-resolution .PDF files. All fonts must be outlined, and images must be embedded and at least 300 DPI.
How long will it take to manufacture and deliver my order?
Production time typically ranges from 10 to 15 business days after the final design approval. Shipping adds another 3-7 business days, depending on your location and the shipping method chosen.
How long will it take to manufacture and deliver my order?
Production time typically ranges from 10 to 15 business days after the final design approval. Shipping adds another 3-7 business days, depending on your location and the shipping method chosen.
Can I request a sample of my custom packaging before placing a bulk order?
Yes, absolutely. We offer two types of samples: Generic Samples (to check material quality) and Custom Printed Samples (a single unit of your exact design). Custom samples incur a fee, which is often deducted from the final bulk order price.
What types of printing and finishing techniques do you offer?
We offer a wide range of printing options including Offset Lithography, Digital Printing, Flexography, and specialty finishes like UV spot coating, foil stamping, and embossing.
What if I don't have a design team or pre-made artwork?
No problem. Our in-house design team can assist you with template creation, minor adjustments, or even full design services for a fee. Just provide your logo and branding guidelines, and we'll handle the rest.

Still have questions?

Connect with us today to receive a personalized quote and discuss your custom packaging needs.
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